The Civil Service CoachCareers · Applications · Interviews

Civil Service career coaching · UK · online

Land your first Civil Service role, and grow once you're in.

1-to-1 coaching, application writing and interview prep from someone who has worked their way from EO to Grade 6 and knows how applications are scored.

Always 1-to-1Your real experience, never inventedReply within 1 working day

Where are you heading?Tap a grade ↑

Tap the grade you're aiming for to see where I'd start.

  • Inside knowledgeWorked from EO to Grade 6
  • Always 1-to-1Online by Google Meet
  • Secure paymentCard payments by Stripe
  • IndependentConfidential, honest advice

How it works

Three steps from unsure to prepared

  1. Choose

    Take the quick quiz or browse the services. Not sure? Start with a 30-minute consultation.

  2. Pay and book

    Pay securely by card. For sessions you're taken straight to my calendar to pick a time.

  3. Get support

    Send your documents through a short form, meet online, and leave with a clear plan or finished documents.

How behaviours are scored

Behaviour answers are usually scored from 1 to 7

Assessors usually score each behaviour answer from 1 to 7 against the level expected for the grade, unless the advert says otherwise. Each campaign sets its own pass mark, and the strongest candidates are offered roles first. I help you write answers that score at the top of the scale.

1 Not demonstrated · 2 Minimal · 3 Moderate · 4 Acceptable · 5 Good · 6 Strong · 7 Outstanding

Not sure where to start?

Find the right service in a few taps

Answer up to five quick questions and I'll suggest the best fit, plus one alternative.

All services

Support for every stage

Choose a category to see every service in it, with prices and what's included.

Most people start here, then add documents or interview prep once they know their route.

Civil Service 1-to-1 Consultation

£40

Session · 30 min · video call

Find out which grades and roles to target, and leave with your next three steps.

What's included

A personalised online consultation to help you understand exactly how to progress your career within the UK Civil Service. It is 1-to-1, so every minute goes on your situation rather than generic advice.

Who it’s for: People trying to land their first Civil Service role, move up from EO to HEO/SEO or Grade 7, or work out which opportunities are right for them.

What we cover:

  • Your current experience and career goals

  • Suitable Civil Service grades and roles for your background

  • Success Profiles and behaviours, and how you are scored against them

  • Applications and personal statements: what to write and what to avoid

  • Interview and assessment preparation

  • Skills or experience gaps, and how to close them

  • A practical plan for your next steps

How it works: You book a time, send your CV and a short note on your goal beforehand if you can, and we meet on video. Ask anything about your own situation and get a direct answer.

What you walk away with: A clear view of which grades and roles to target, the first three actions to take this month, and a straight recommendation on whether further support (such as a CV rewrite or interview prep) is worth it for you. It replaces weeks of guessing with advice from someone who knows how the process works.

After paying, you'll book a time in my calendar.

or pay now

Deep-Dive Consultation

£70

Session · 60 min · video call

Time to go deeper: a ranked target list, a live review of your CV or draft, and a 3 to 6 month plan.

What's included

Everything in the 30-minute consultation, with the time to go deeper and start doing the work.

Who it’s for: Clients with an application already open, a promotion in view, or a background that needs more than half an hour to untangle.

What happens:

  • We map your target roles, grades and departments and rank them by fit and likelihood

  • I review your CV or a draft application live, so you hear my reaction as I read it

  • We pick your strongest examples and find the gaps against the Success Profiles

  • We build a 3 to 6 month plan: what to apply for, when, and what to prepare first

How it works: Share your CV and the job advert (if you have one) in advance so no time is lost on background. We work through everything on video and I take notes throughout.

What you walk away with: A written action summary after the session, a ranked target list, a prioritised list of improvements to your CV or draft, and a clear order of play for the next few months.

After paying, you'll book a time in my calendar.

or pay now

Career Changer Consultation

£70

Session · 60 min · video call

Moving from the private sector, military, NHS or education? Translate your experience into Civil Service grades and language.

What's included

Who it’s for: People moving into the Civil Service from the private sector, the military, education, the NHS or the third sector, who are not sure how their experience will be read or where it fits. Civil Service grades do not map neatly onto private-sector seniority, and this session sorts that out.

What we cover:

  • Translating your job titles, achievements and responsibilities into Civil Service language and the right grade

  • Choosing the best-fit departments, professions and entry routes

  • How pay, pension, working patterns and progression compare with what you have now

  • Positioning your CV, personal statement and behaviour examples so assessors can score you

  • Common career-changer mistakes, such as heavy jargon or underplaying the scope of your work

What you walk away with: A target list of grades and departments, a plain-English translation of your experience, a positioning plan for your CV and statements, and a realistic timeline for your move.

After paying, you'll book a time in my calendar.

or pay now

Live Application Surgery

£70

Session · 60 min · video call

We share a screen and improve your statement or behaviour answers line by line, together.

What's included

Who it’s for: Anyone with a draft that is not working, or who wants a second pair of eyes while they write.

How it works: Send your draft, the job advert and the role’s behaviours beforehand. We share a screen and work through it line by line: I explain what an assessor is looking for, you rewrite while I coach, and we cut and strengthen as we go.

What you walk away with: A stronger version of your document by the end of the hour, not just notes, plus the skill to repeat the process on your next application. Best for personal statements, behaviour answers and graduate or Fast Stream forms.

After paying, you'll book a time in my calendar.

or pay now

Follow-up Session

£25

Session · 30 min · video call

For previous clients: a quick check-in on progress, an offer, feedback or your next application.

What's included

Who it’s for: Previous clients who need quick guidance between milestones.

Typical uses: Checking progress against your plan, sense-checking a job offer or a change of role, going over test results or interview feedback, deciding which vacancy to apply for next, or a final check on a document before you submit.

What you walk away with: A clear answer to your specific question, a short list of next steps and a second opinion before a big decision.

After paying, you'll book a time in my calendar.

or pay now

Bundles

Everything you need, for less

Your CV, statement and interview answers all tell the same story, with one coach guiding every part.

First Role Starter

£150
£200 separately · save £50
  • 30-minute consultation
  • CV review and rewrite
  • 750-word personal statement

One coach guides every part.

or pay now
Most popular

First Role Complete

£349
£480 separately · save £131
  • 60-minute deep-dive consultation
  • CV review and rewrite
  • Cover letter
  • 1,000-word personal statement
  • 3 behaviour answers
  • Interview Prep session

One coach guides every part.

or pay now

Promotion Bundle

£245
£325 separately · save £80
  • Promotion coaching (EO to HEO/SEO)
  • CV review and rewrite
  • 3 behaviour answers
  • Interview Prep session

One coach guides every part.

or pay now

Fast Stream Bundle

£375
£430 separately · save £55
  • Fast Stream strategy session
  • Application review with a call
  • Judgement Test Coaching
  • Verbal and Numerical Reasoning Coaching
  • 2 hours of assessment centre prep

One coach guides every part.

or pay now

Add-ons

Small extras

Add these alongside any service.

Rush 24-hour turnaround£25Written work back within 24 hours, subject to availability
Rush 48-hour turnaround£15Written work back within 48 hours, subject to availability
Extra revision round£15One more round of edits on any written service
Extra 250 words£20Add 250 words to a personal statement
Extra 30 minutes£30Extend any session by half an hour
Session recording£10A recording of your session to rewatch
Written action summary£15One-page summary of advice and next steps
7-day email follow-up£20Email questions answered for a week after any service

Guides, templates and practice packs

Do-it-yourself resources

Instant-download guides to use at your own pace. Examples show what good looks like; always write from your own experience.

Download straight after payingLink emailed to you too7 days, up to 3 downloads per fileWord, Excel and PDF files

Applications and CVs

CV Template Pack£93 Civil Service-ready CV layouts in Word, with guidance and example achievement bullet points
or buy now
CV Achievement Bank£7Bullet formulas, before-and-after rewrites and 150 action verbs grouped by skill
or buy now
Cover Letter Templates£73 letter structures: first role, career changer and internal move
or buy now
Personal Statement Template Pack£12Structures for 500 to 1,250 words, planning sheets and a draft checklist
or buy now
Personal Statement Example Pack£19Four annotated statements from EO to Grade 7, showing why each paragraph works
or buy now
Behaviours Answer Bank£19All 9 behaviours explained at every grade, with practice questions and annotated examples
or buy now
Behaviour Examples: EO grade£15Nine annotated examples pitched at EO, one for each behaviour
or buy now
Behaviour Examples: HEO/SEO grade£15Nine annotated examples pitched at HEO and SEO, one for each behaviour
or buy now
Behaviour Examples: Grade 7 and 6£15Nine annotated examples pitched at Grade 7 and 6, one for each behaviour
or buy now
STAR Method Workbook£9Exercises to find, structure and trim your own examples to 250 words
or buy now
Success Profiles Cheat Sheet£5All 9 behaviours on one page, and what each looks like at different grades
or buy now
Career Changer Translation Guide£15Turn private-sector, military, NHS or education experience into Civil Service language
or buy now
Graduate and School Leaver Starter Guide£12Entry routes, evidence without much work experience, and a first-application plan
or buy now
Application Checklist and Tracker£5Track vacancies, deadlines and stages, plus a pre-submission checklist
or buy now

Online tests

Judgement Test Practice Pack£1540 original workplace scenarios, with every action rated and explained
or buy now
Verbal and Numerical Practice Pack£15Skills lessons, shortcuts and 96 practice questions with worked solutions
or buy now
Online Tests Bundle£25Both practice packs, plus a strategy guide covering all eight online tests
or buy now

Interviews

Interview Question Bank£15Over 300 practice questions, with what panels listen for at every grade
or buy now
Strengths-Based Interview Question Bank£12All 36 strengths explained, with over 200 practice questions
or buy now
Interview Prep Workbook£15Pick examples, practise out loud, score yourself and prepare questions
or buy now
Presentation Planning Template£7A template and timing guide for 5 to 10 minute presentations
or buy now
Panel and Video Interview Guide£9Panels, follow-up questions and video set-up, eye contact and pacing
or buy now

Career growth

Promotion Planner£15A 12-month tracker to gather next-grade evidence and time your application
or buy now
Year-End Evidence Log£7A monthly log that turns everyday work into evidence
or buy now
New Starter 90-Day Planner£9A 30/60/90-day plan, stakeholder map and probation checklist
or buy now
Lateral Move Guide£12Transfers, loans and secondments, and how to find and win a move
or buy now
Leadership Behaviours Example Pack: Grade 7 and 6£19Eight annotated Leadership examples at Grade 7 and 6
or buy now

Fast Stream

Fast Stream Guide£29Stages, schemes, online tests and the assessment centre, with a week-by-week timeline
or buy now
Fast Stream Case Study and Written Exercise Practice Pack£25Case study, written exercise and oral briefing practice, with model answers
or buy now

Toolkits

Application Toolkit£497 application guides and templates together. Separately £78
or buy now
Interview Toolkit£39All 5 interview guides together. Separately £58
or buy now
Complete Digital Library£99Every guide, template and practice pack. Separately £368
or buy now

Mailing list

Get 10% off your first order

Join the mailing list for new guides and tips for upcoming recruitment campaigns, and get a code for 10% off your first order.

Confirm your email address and your code arrives straight away. One code per customer, valid until 31 January 2027, not valid on bundles or toolkits. Unsubscribe at any time.

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Coach DanielFounder · EO to Grade 6

About

Hi, I'm Daniel.

I help people land their first Civil Service role and grow their careers once they're in. I know the process from the inside: I spent 4 years in the Civil Service, working my way from EO to Grade 6 in operational and project delivery.

Over that time I've managed and mentored staff and seen every type of application. I've seen what makes a strong application stand out, and why good candidates miss out over avoidable mistakes.

I started The Civil Service Coach because the process can feel confusing from the outside: Success Profiles, behaviours, word limits, tests and panels all come with unwritten rules. My job is to make those rules clear and help you show your real experience at its best.

B.EngMBAMScPRINCE2Lean Six Sigma Green BeltCertified ScrumMasterMIET
  • Honest, specific advice about your situation
  • Built around your own experience
  • Clear next steps after every session
  • Friendly, confidential, judgement-free

I will never invent examples or exaggerate your experience. Every answer we create together will be genuinely yours.

For everyone

Accessibility

Adjustments, at no extra cost

If you have a disability, health condition, neurodivergence or any other need, tell me on the booking form or by email, and we'll agree adjustments that work for you:

  • Extra time in sessions, or shorter sessions split across days
  • Captions during video calls
  • Cameras off, or sessions by phone
  • Written summaries after every session
  • Questions sent in advance so you can prepare
  • Documents in larger text or your preferred format

FAQ

Questions people ask

Can you guarantee I'll get the job?

No one can honestly guarantee a job offer, as the final decision always rests with the recruiting panel. What I can promise is that you'll go in with a stronger application, clearer evidence and much better preparation than going it alone.

Which service should I choose?

If you're not sure, take the quick quiz or book a 30-minute consultation and I'll recommend the right next step. If you know you need several things, a bundle usually works out cheaper.

Will you write my application for me?

I help you write it, using your real experience. I'll structure, sharpen and edit your answers, but every example comes from you. I never invent experience, because applications must be honest and false claims can cost you the job later.

How quickly will I get my written work back?

The standard turnaround is 3 working days from when I receive everything I need. Rush options of 24 or 48 hours are available as add-ons, subject to availability.

What happens after I pay?

You can pay for one thing at a time, or add several to your basket and pay once. Straight after paying you get an order page, also sent by email, with a button to book each session in my calendar and a link to a short form where you send your documents. Guides download from the same page. Please use the same email address you paid with.

How do the downloadable guides work?

Straight after paying you go to a private download page, and we email you the link too. Links last 7 days and you can download each file up to 3 times, so save your files to your device. Templates and trackers are Word and Excel files; guides and practice packs are PDFs. If a link runs out before you've saved everything, email me and I'll help.

Can I pay in instalments?

Where Klarna is offered at checkout, you can choose to spread the cost. Klarna decides who is eligible, and its own terms apply. You can also pay by card or with Apple Pay or Google Pay where your device supports it.

Do you offer discounts?

Bundles and toolkits cost less than buying the parts separately. Join the mailing list for a 10% code for your first order (not valid on bundles or toolkits).

How do sessions work?

All sessions are online by Google Meet. You'll get a link when you book, and you can choose a time that suits you. Please book at least 2 days ahead (the Express Interview Session excepted).

I've never worked in the Civil Service. Can you still help?

Yes. Many clients are applying for their first role or moving from another sector. The Career Changer Consultation is designed for exactly this.

I already work in the Civil Service. Is this for me?

Yes. Promotion coaching, lateral move support and senior-level services are built for current civil servants who want to progress.

Are you connected to the Civil Service or a government department?

No. The Civil Service Coach is an independent business and isn't affiliated with, or endorsed by, the Civil Service or any government department.

Is what I share kept confidential?

Yes. Your documents and personal details are used only to deliver your service and are never shared without your permission. Documents and any recordings are deleted 30 days after your service is complete. See the privacy notice for details.

What if I need to cancel or rebook?

You can rebook or cancel with at least 48 hours' notice. See the cancellation and refund policy for full details.

What if I'm not happy?

Tell me as soon as possible. Written services include a round of edits, and I'll always try to put things right.

Ready to take your next step?

Book a 30-minute consultation and leave with the grades and roles to target, and your first three actions.

Contact

Questions first? Send me a message.

I reply within 1 working day.

Email: info@thecivilservicecoach.com

Telegram: @civilservicecoach

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Not sure where to start?30-minute consultation · £40Book now